Specialized User Care Unit
Complaints
Prevention of Money Laundering and Financing of Terrorism.
Crediclub is firmly committed to preventing operations with resources of illegal origin and those aimed at supporting terrorism, in full compliance with the General Provisions referred to in Article 124 of the Popular Savings and Credit Act.
In this work, it is extremely important that Crediclub's collaborators, if they become aware of any possibly illegal operation or activity, let us know by means of a complaint that will be received only by our Compliance Officer, and which may be confidential if you so wish. Remember that the more elements of the possible wrongful act you share with us, the more feasible it will be to investigate it.
Complaints to the Code of Ethics.
At Crediclub we are committed to our mission, values and code of ethics. If anyone on our team violates any of these principles, we would appreciate it if you report those facts confidentially and anonymously.
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Prevention of Money Laundering and Financing of Terrorism.
Crediclub is firmly committed to preventing operations with resources of illegal origin and those aimed at supporting terrorism, in full compliance with the General Provisions referred to in Article 124 of the Popular Savings and Credit Act.
In this work, it is extremely important that Crediclub's collaborators, if they become aware of any possibly illegal operation or activity, let us know by means of a complaint that will be received only by our Compliance Officer, and which may be confidential if you so wish. Remember that the more elements of the possible wrongful act you share with us, the more feasible it will be to investigate it.
Complaints to the Code of Ethics.
At Crediclub we are committed to our mission, values and code of ethics. If anyone on our team violates any of these principles, we would appreciate it if you report those facts confidentially and anonymously.