Preguntas Invierte

Frequently Asked Questions

SuperTasas.com

What do I do if I am a victim of fraud?

Contact us at une@crediclub.com or 81 8000 9800 by clicking on option 3. Or at 81 8000 9810 hola@supertasas.com We will provide you with the necessary care to resolve your situation. Don't let them fool you!

Do I have to declare at the Treasury?

We generate your corresponding statement to add it to your return if there is a withholding of ISR on your investments and it is shared with you via email.

Can I cancel an investment that is on a fixed term before maturity?

We currently do not have the option of early maturity, however we have options where you can invest and receive returns on a regular basis so that you can be available for any emergency such as the 364-day term with payment of 28 days and the cash option.

Can you reinvest at the same rate at the end of the term?

When the term expires, you can reinvest at the rate that is in effect at the time because it can change, however, during the chosen period, the rate remains at the rate agreed at the beginning of the investment

How is the opening done?

We currently have digital opening, all registration can be done from the same SuperTasas.com App, we would only start with the download and select the Create Account option for registration, which is very easy and fast.

Can I have several investments at the same time, that is, several terms?

That's right, you can have any number of investments in the same or different term, each with its corresponding start date, what you can't do is add capital to an investment already applied.

How do I transfer to the SuperTasas.com account?

Once you have access to your App in the menu at the top left you must enter the My Accounts option where you can validate the STP account, this is the account you can use to transfer, it is suggested that you can register it and once the transfer has been made you must view your deposit in the SuperTasas.com App

How is sight performance calculated and when is it paid?

Cash performance is calculated with the average daily balance and is capitalized on the last business day of the current month

Cuenta Básica

Requisitos de apertura: Datos de contacto, CURP y domicilio.

Cuenta Avanzada

Requisitos de apertura: Requisitos de cuenta básica, credencial para votar, comprobante de domicilio, selfie y prueba de vida.

Cuenta Máxima

Requisitos de apertura: Requisitos de cuenta básica, credencial para votar, comprobante de domicilio y firma presencial de contrato.